Our experience of monitoring and evaluation
We have had the privilege of being assessed by a Monitoring and Evaluation Team (M & E Team) from the Department of Social Development Western Cape on several occasions.
The Team’s objectives are to assess the functioning of the organisations whom they fund, identify areas for growth, affirm strengths and make recommendations for improvement which must be attended to by a certain date.
I want to commend the team for their professional and skillful implementation of their task. They are very sensitive to the fact that this important task can be disrupting to the project and do what they can to assist with this. Their role is a difficult one because their purpose is to identify any weaknesses for the greater good of the clients or beneficiaries without eliciting a defensive response.
Some lasting impressions of their visit are: The four M & E Team members sitting in various rooms, surrounded by piles of files, Pam and Yumna running up and down the stairs fetching files, policies etc. Staff moving out of their office to make space and huddling in a corner to do their own work, Childcare Workers sitting with the team in between rushing to school to fetch young children or doing hospital visits and Sharon and Odette sitting with mountains of papers to re-file at the end of the visit.